Welcome to Cheap Rods And Lines Store’s FAQ section! We’ve compiled answers to the most common questions about our products, shipping, payments, and more. If you don’t find what you’re looking for, our friendly customer support team is always ready to help at [email protected].

About Our Store

Who is Cheap Rods And Lines Store for?
We cater to budget-conscious anglers worldwide who want quality fishing gear at unbeatable prices. Whether you’re a freshwater enthusiast, ice fishing specialist, or tournament competitor, we’ve got the rods, lines, and baits you need for your next adventure.
What makes your store different?
We combine affordable prices with angler-approved delivery options and no hidden costs. Our carefully curated selection focuses on essential fishing equipment that performs reliably, packaged with care to survive the journey to your favorite fishing spot.

Product Questions

What types of fishing gear do you specialize in?
Our focus is on rods (including casting, spinning, and ice fishing rods), fishing lines, and various baits (like bladed jigs, buzzbaits, spinnerbaits, and soft baits). We also offer convenient rod & reel combos and essential accessories.
Are your products suitable for beginners?
Absolutely! We carry gear for all skill levels, from first-time anglers to tournament professionals. Our rod & reel combos are particularly great for beginners looking for ready-to-fish setups.
Do you carry saltwater fishing equipment?
Currently, we specialize in freshwater fishing gear. Our product line includes excellent options for lakes, rivers, and ice fishing, but we don’t currently offer saltwater-specific equipment.

Shipping & Delivery

Where do you ship?
We ship worldwide from our Colorado headquarters, except to some remote areas of Asia and a few other challenging locations. During checkout, our system will confirm if we can deliver to your address.
What are my shipping options?
We offer two great choices:
1. Standard Shipping ($12.95): Fast 10-15 day delivery via DHL or FedEx with full tracking
2. Free Shipping: Budget-friendly 15-25 day delivery via EMS for orders over $50
How long does order processing take?
Our team works quickly to get your gear ready in 1-2 business days. You’ll receive tracking information as soon as your package ships.
Can I expedite my shipping?
Currently, we don’t offer expedited shipping options beyond our Standard Shipping. For time-sensitive orders, we recommend ordering well in advance of your fishing trip (especially during peak seasons).

Payments & Pricing

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Are there any hidden fees?
No surprises here! We show all original prices upfront and never add last-minute fees. The price you see at checkout is what you’ll pay (plus any applicable taxes in your region).
Do you offer volume discounts?
Yes! When stocking up for the season or with friends, our volume discounts help you save even more. Contact us at [email protected] for details on large orders.

Returns & Exchanges

What’s your return policy?
Not completely satisfied? You have 15 days after delivery to initiate a return. Items must be unused and in original packaging. Please contact our customer service to start the process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or there was an error in your order. In those cases, we’ll provide a prepaid return label.
How long do refunds take?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

Seasonal Considerations

When should I order ice fishing gear?
For guaranteed delivery before ice fishing season, we recommend ordering by early November. This ensures your gear arrives before the first freeze.
How early should I order before a fishing tournament?
Tournament anglers should place orders at least 3 weeks before event dates to account for potential shipping delays and to have time to practice with new equipment.

Still Have Questions?

Our customer support team of fellow anglers is ready to help! Contact us at [email protected] for personalized assistance with your fishing gear needs.

Tight lines and happy fishing from the Cheap Rods And Lines Store team!